Wine Club FAQS

Member benefits begin with the purchase of the current club shipment. Tenure benefits are awarded to members of our heritage clubs and increase the longer you remain a member.

This How-To Guide is a great resource. We’ll also include a direct link to available wines in each shipment notification. If you don’t see a particular bottle that you were hoping to add, please call or text our Wine Club team at (707) 302-3635.

If you want to add an additional club to your existing membership, or you simply decide that one of our other wine clubs is a better fit for your palate, please call our Wine Club team at (707) 302-3635.

Please click “Your Account” at the upper right corner of the website, then log in with your username and passwords to start enjoying your exclusive online member savings!

The carrier will make three delivery attempts before returning your package. If a shipment is returned, we will contact you to schedule a new delivery date. A $25 return fee, plus the new shipping charges will be applied.

Club members now receive $35 flat-rate ground shipping on club shipments; $25 for CA ship-to addresses. $60 flat-rate shipping for 2-Day Air.

Complimentary ground shipping included for Cave, Collectors, and Club Cabernet, on all club shipments beginning at the Preferred Membership Level (2+ years of membership), or with an order size of 12+ bottles.

Absolutely. About a week before we charge and ship your upcoming wine club shipment, you’ll receive an email notification. Should you need to update your account information or delay a ship date, please notify us by the deadline provided in your notifications.

Sometimes it’s easier to tell you where we can’t ship wine. You can find the most up-to-date list here.

We now have two shipping locations which means members in most cities receive their wines in 2-3 days via ground shipping. In states and seasons that are too hot to ship ground, we offer expedited shipping and ice packs.

Upon joining the club, you will automatically receive the most current shipment, according to the club shipment calendar.

Absolutely. In fact, we extend special 20% savings on the wines in your shipment for 30 days after your wine club shipment arrives, starting with the first bottle. We’ll even send you a special Promo Code for easy online re-ordering.

Unless you have already specified FedEx for your shipment, we ship our wines via UPS ground. If you’d like to request FedEx, please contact us at (707) 302-3635.

Yes, someone 21 years or older must be present to sign for the shipments. Shipping to a business address is encouraged, though not required. You may also provide a local UPS store or FedEx Hold at Location address to use and make arrangements for shipments to be received there on your behalf. Please note that we cannot ship to PO Boxes.

Heritage club members do receive four referral tour and tasting passes to each Far Niente and Nickel & Nickel winery per year. Belle Epoque Society members can gift two of their complimentary Curated Selections, up to four people, annually. If you’d like to use one of your referral passes, please let us know when you’re booking the experience.

Contact [email protected]