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Hospitality Wine Educator
Oakville, CA
Job Description:
Looking for a great opportunity to work with a highly acclaimed winery in the Napa Valley?
Founded in Oakville, California in 1885 and restored in 1979, Far Niente Family of Wineries and Vineyards is consistently recognized as a benchmark producer of Napa Valley Chardonnay and Oakville Estate Cabernet Sauvignon. A dedication to winemaking in its highest form, paired with a focus on house style, vineyard ownership, social responsibility, and legendary hospitality, has established Far Niente as one of the world's great wine estates.
Over the years, our portfolio of luxury wine has grown to include, Nickel & Nickel, Bella Union, Dolce, En Route and Post & Beam.
We are seeking Hospitality Professionals to join our team as Wine Educators. This is a great opportunity for career growth.
You will be successful in this role while performing these essential responsibilities:
- Build new and retain existing ambassadors through customer engagement, customer follow-up and by providing outstanding customer service with all customer interactions.
- Achieve or exceed department goals by utilizing strategic selling skills to encourage membership and through assisting customers with purchases.
- Conduct informative tasting experiences including guided tours with ability to display and convey knowledge of wine and the stories of our wineries.
- Ability to speak confidently and with accuracy in front of large groups.
- The ability to facilitate and close sales transactions.
- Assist with the set-up and execution of special events as requested.
Our organizational culture is built upon a strong foundation of shared commitments:
- Takes ownership of job responsibilities through focus, determination, and attention to detail. Works to elevate the performance of their team.
- Works as a member of a highly functioning team. Maintains professional and respectful dialogue with peers to collaboratively identify positive outcome. Communicates regularly and provides support and mentorship.
- Displays trust in their actions, having the confidence to know that we are all working for the benefit of each other.
- Creates an environment where their team is encouraged to brings forward ideas for improvement and ways to increase efficiency. Is personally open to new ideas, respectful debate and positive change.
- Stives to elevate their performance and that of their team. Is nimble to the changing needs and priorities of the organization.
- Represents the organization professionally through effective communication and follow through. Serves as a role model for their peers and colleagues, values difference and strives for understanding.
- Shows care and responsibility for the resources that have been provided to them and aids in our efforts for social responsibility and being environmentally conscious.
- Demonstrates integrity, honesty, and fairness in their interactions, working towards achieving personal achievement rather than public attention.
- Assists their team in achieving the best outcomes. Demonstrates pride and provides relevant expectations and accountability.
We offer a supportive salary and generous benefit package to include three weeks of paid time off annually, company matching and profit sharing through our retirement savings account and we pay a large percentage of your medical, dental and vision insurance. Tuition reimbursement, industry discounts and more!
You will be qualified for this role if you met these requirements:
- Two years of previous similar work experience
- Proven computer literacy and familiarity with Microsoft office
- High attention to detail and superior customer service skills
- Goal oriented and able to work as part of a team.
Some physical requirements, our large estate requires:
- Ability to walk on uneven surfaces
- Ability to lift up to 40 lbs.
- Ability to ascend and descend stairs
We are an Equal Opportunity Employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Additional Information:
Date Posted: 1/10/2023
Contact Information
Julie Secviar
